Installation Blocked

Antivirus software has stopped the installation / deleted the file.

There are 2 solutions:

Solution 1 - Re-configure your antivirus software.

Normally your software program will advise you of the danger level and ask you whether you want to continue, if this is the case just continue. These tutorials are 100% safe and cannot harm your computer in any way.

If the file has been deleted by your antivirus software wait for it to show you the message with options or details.

1. Click on 'Options' and choose 're-install file'
2. Then click on 'always allow'. The exact wording may be different depending on your software.
3. The file should now be in the location you downloaded it to. Click on the file and follow the installation instructions.

Solution 2 - Download the Tutorial with no installer.

If solution 1 fails then you can download a new Tutorial without the Installer (this is what your antivirus software doesn't like as it cannot see the contents). The installer is simply an instruction which places the Tutorial in your Programs folder and places shortcuts on the desktop and start menu.

1. Click on the 'NI File' link in the email you received with your download information.
2. Click 'Save' and select a place on your computer to save the file where you can easily find it, such as My Documents.
3. When the download is complete open the file. It will unpack and display the 3 files it contains.
4. Click on the file with a rectagular icon (Application file) usually the top one.
5. Click on 'Extract all' and select a destination for the contents. (Normally the default is the same folder).
6. The new contents are now displayed in their new folder (same name as the file you downloaded).
7. Click on the Application file (the icon is usually a blue shield - usually the top file).
8. If you get a 'Security warning' uncheck the box: 'Always ask before opening this file' and then click 'Run'.
9. Your Tutorial will now open. Click on 'Activate the product online'.
10. Fill in the form (copy and paste the serial key from the email with the download information).

You only have to do this the first time. The tutorial will always open now from its location in step 7.